# Solar Installation Business Operations
Complete operational knowledge base for residential and commercial solar installation companies. Covers system design, permitting, sales, installation management, financing, and growth.
Industry Overview
US residential solar market: $30B+ annually, 700K+ installations/yearAverage residential system: 8-12 kW, $2.50-$3.50/watt installed30% federal ITC (Investment Tax Credit) through 203212,000+ solar installers in the USGrowth rate: 20-25% annuallySystem Design & Engineering
Residential Systems
Site assessment: roof age, orientation, shading analysis (Aurora Solar, Helioscope)Panel selection: monocrystalline (21-23% efficiency) vs polycrystalline (17-19%)Inverter types: string ($1,000-2,000), microinverters ($150-250/panel), power optimizers ($50-80/panel)Battery storage: Tesla Powerwall ($12,000-16,000), Enphase IQ ($15,000-20,000)System sizing: annual kWh usage / (365 × peak sun hours × system efficiency 0.78)Design software: Aurora Solar ($250-500/mo), Helioscope ($200/mo), OpenSolar (free tier)Commercial Systems
Flat roof: ballasted racking, 10-15 degree tiltTypical size: 50-500 kWPPA structures: $0.08-0.14/kWh, 20-25 year termsInterconnection: utility coordination, net metering vs feed-in tariffDemand charge reduction: pair with battery for peak shavingPermitting & Compliance
Federal
ITC: 30% tax credit (residential + commercial through 2032)Adders: +10% domestic content, +10% energy community, +20% low-incomeIRS Form 5695 (residential), Form 3468 (commercial)State & Local
Permits required: electrical, building, sometimes structuralAHJ (Authority Having Jurisdiction) varies by municipalityTypical permit cost: $200-$1,500Plan sets: site plan, electrical single-line diagram, structural attachment detailsSRECs (Solar Renewable Energy Credits): varies by state ($10-$400/MWh)Net metering policies: state-specific, track NEM 3.0 changesInterconnection
Utility application: pre-construction approval requiredPTO (Permission to Operate): final utility sign-off, 2-8 weeks typicalMeter upgrade may be needed for systems >10 kWSales & Customer Acquisition
Lead Sources
Door-to-door: $0.50-2.00/door knocked, 1-3% close rateDigital marketing: $50-200 per qualified leadReferrals: lowest cost ($0-500 incentive), highest close rate (40-60%)Partnerships: roofers, realtors, home buildersLead buying: $20-80/lead (shared), $100-300/lead (exclusive)Sales Process
1. Initial consultation (15-30 min phone/video)
2. Site survey (drone or in-person, shade analysis)
3. Custom proposal: energy offset, savings projection, financing options
4. Contract signing: include change order process, warranty terms
5. Typical sales cycle: 2-6 weeks residential, 2-6 months commercial
Proposal Software
Aurora Solar (design + proposal), Enerflo, Solo, SunbaseInclude: system size, production estimate, 25-year savings, financing comparisonAlways show: cash purchase vs loan vs lease vs PPA side-by-sidePricing Strategy
Cost-plus: total cost + 20-35% marginMarket-based: competitive analysis by zip codeAverage residential gross margin: 25-35%Average commercial gross margin: 15-25%Adders: battery (+$10K-20K), panel upgrade (+$0.10-0.30/W), critter guard ($500-1,500)Financing
Residential Options
Cash purchase: highest ROI, 6-10 year paybackSolar loan: $0 down, 12-25 year terms, 4-9% APR (GoodLeap, Mosaic, Sunlight Financial)Lease: customer pays fixed monthly, no ownershipPPA: pay per kWh generated, no upfront costDealer fees: 15-30% of project cost (baked into loan rate)Commercial Options
PPA: most common, off-balance-sheetCapital lease: ownership at end of termPACE (Property Assessed Clean Energy): repaid through property taxMACRS depreciation: 5-year accelerated + bonus depreciationInstallation Operations
Crew Structure
Install crew: 3-4 people per residential job (1 lead installer, 2-3 helpers)Electrician: licensed, for panel/inverter/meter workTarget: 1-2 residential installs per crew per dayInstallation Timeline (Residential)
1. Permitting: 1-4 weeks
2. Equipment procurement: 1-2 weeks
3. Roof install: 1-2 days
4. Electrical: 0.5-1 day
5. Inspection: 1-2 weeks
6. PTO: 2-8 weeks
Total contract-to-PTO: 6-16 weeksEquipment & Inventory
Keep 2-4 weeks of panel inventoryRacking: IronRidge, Unirac, SnapNrackBOS (Balance of System): conduit, wire, disconnects, monitoringFleet: box trucks or trailers with roof racksQuality & Warranty
Workmanship warranty: 10-25 years (industry standard)Panel warranty: 25-30 years (manufacturer)Inverter warranty: 12-25 yearsDocument everything: photos before/during/after, torque specs, wire labelsTeam & Compensation
Key Roles
Sales reps: $60K-120K OTE (base + commission 5-10% of contract)Install lead: $55K-80K + performance bonusInstaller helper: $35K-55KProject coordinator: $45K-65KElectrician: $60K-90K (or subcontracted $75-150/hr)Design engineer: $55K-85KCertifications
NABCEP PV Installation Professional: gold standard, increases close rateOSHA 10/30: required for job sitesState electrical license: required for electriciansManufacturer certifications: Tesla Powerwall, Enphase, SolarEdgeFinancial Benchmarks
Revenue Per Install
Residential: $25,000-$50,000Commercial: $100,000-$2,000,000+Battery add-on: $10,000-$25,000Cost Structure (Residential)
Panels: 25-30% of project costInverter/BOS: 10-15%Labor: 10-15%Permitting/interconnection: 3-5%Sales/marketing: 15-25%Overhead/G&A: 10-15%Net margin (healthy): 8-15%Key Metrics
Cost per watt installed: track monthlyCustomer acquisition cost (CAC): target <$3,000Install time per kW: benchmark efficiencyPTO timeline: track bottlenecksNet Promoter Score: target 60+Referral rate: target 30%+Growth Playbook
Phase 1: Foundation (0-50 installs/year)
Focus on residential in 1-2 marketsBuild referral network: roofers, electricians, realtorsNail the install process before scalingGet NABCEP certifiedPhase 2: Scale (50-200 installs/year)
Add dedicated sales teamDigital marketing: Google Ads, solar review sitesSubcontractor network for overflowAdd battery storage as standard offeringPhase 3: Expansion (200-500 installs/year)
Enter commercial marketMultiple crews running simultaneouslyIn-house design and engineering teamRegional expansion or franchise modelPhase 4: Market Leader (500+ installs/year)
EPC for commercial/utility scaleO&M (Operations & Maintenance) recurring revenueWhite-label installer for national brandsEnergy storage and EV charging integrationCommon Pitfalls
Underestimating permitting timelines (varies wildly by AHJ)Over-reliance on dealer fee financing (margin erosion)Not tracking cost-per-watt by project (can't optimize what you don't measure)Ignoring roof condition (warranty liability if roof fails)Poor change order management (scope creep kills margins)Not building recurring revenue (O&M, monitoring, battery upgrades)---
Resources
Build your AI-powered solar business operations:
[AI Agent Context Packs](https://afrexai-cto.github.io/context-packs/) — Industry-specific AI agent configurations ($47/pack)[AI Revenue Leak Calculator](https://afrexai-cto.github.io/ai-revenue-calculator/) — Find where your solar business is losing money to manual processes[Agent Setup Wizard](https://afrexai-cto.github.io/agent-setup/) — Deploy AI agents for your solar company in minutesBuilt by [AfrexAI](https://afrexai-cto.github.io/context-packs/) — AI Data Automations