CallRail

---

name: callrail

description: |

CallRail API integration with managed OAuth. Track and analyze phone calls, manage tracking numbers, companies, and tags.

Use this skill when users want to access call data, manage tracking numbers, view call analytics, or organize calls with tags.

For other third party apps, use the api-gateway skill (https://clawhub.ai/byungkyu/api-gateway).

compatibility: Requires network access and valid Maton API key

metadata:

author: maton

version: "1.0"

clawdbot:

emoji: 🧠

requires:

env:

- MATON_API_KEY

---

# CallRail

Access the CallRail API with managed OAuth authentication. Track calls, manage tracking numbers, analyze call data, and organize with tags.

Quick Start

# List all calls
python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Base URL

https://gateway.maton.ai/callrail/{native-api-path}

Replace `{native-api-path}` with the actual CallRail API endpoint path. The gateway proxies requests to `api.callrail.com` and automatically injects your OAuth token.

Authentication

All requests require the Maton API key in the Authorization header:

Authorization: Bearer $MATON_API_KEY

**Environment Variable:** Set your API key as `MATON_API_KEY`:

export MATON_API_KEY="YOUR_API_KEY"

Getting Your API Key

1. Sign in or create an account at [maton.ai](https://maton.ai)

2. Go to [maton.ai/settings](https://maton.ai/settings)

3. Copy your API key

Connection Management

Manage your CallRail OAuth connections at `https://ctrl.maton.ai`.

List Connections

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections?app=callrail&status=ACTIVE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Create Connection

python <<'EOF'
import urllib.request, os, json
data = json.dumps({'app': 'callrail'}).encode()
req = urllib.request.Request('https://ctrl.maton.ai/connections', data=data, method='POST')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Content-Type', 'application/json')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Get Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

**Response:**

{
  "connection": {
    "connection_id": "75364cb9-7116-4367-a707-1113d426f17d",
    "status": "ACTIVE",
    "creation_time": "2026-02-10T09:55:17.574212Z",
    "last_updated_time": "2026-02-10T09:55:34.693801Z",
    "url": "https://connect.maton.ai/?session_token=...",
    "app": "callrail",
    "metadata": {}
  }
}

Open the returned `url` in a browser to complete OAuth authorization.

Delete Connection

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections/{connection_id}', method='DELETE')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Specifying Connection

If you have multiple CallRail connections, specify which one to use with the `Maton-Connection` header:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://gateway.maton.ai/callrail/v3/a.json')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
req.add_header('Maton-Connection', '75364cb9-7116-4367-a707-1113d426f17d')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

If omitted, the gateway uses the default (oldest) active connection.

API Reference

URL Pattern

All CallRail API endpoints follow this pattern:

/callrail/v3/a/{account_id}/{resource}.json

Account IDs start with `ACC`, Company IDs start with `COM`, Call IDs start with `CAL`, Tracker IDs start with `TRK`, User IDs start with `USR`.

---

Accounts

List Accounts

GET /callrail/v3/a.json

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_pages": 1,
  "total_records": 1,
  "accounts": [
    {
      "id": "ACC019c46b8a0807fbdb81c8bf12af91cb3",
      "name": "My Account",
      "numeric_id": 518664017,
      "inbound_recording_enabled": false,
      "outbound_recording_enabled": false,
      "hipaa_account": false,
      "created_at": "2026-02-10 03:43:50 -0500"
    }
  ]
}

Get Account

GET /callrail/v3/a/{account_id}.json

---

Companies

List Companies

GET /callrail/v3/a/{account_id}/companies.json

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_pages": 1,
  "total_records": 1,
  "companies": [
    {
      "id": "COM019c46b8a26376a9a4f29671dcdd49e9",
      "name": "My Company",
      "status": "active",
      "time_zone": "America/Los_Angeles",
      "created_at": "2026-02-10T08:43:51.280Z",
      "callscore_enabled": false,
      "lead_scoring_enabled": true,
      "callscribe_enabled": true
    }
  ]
}

Get Company

GET /callrail/v3/a/{account_id}/companies/{company_id}.json

---

Calls

List Calls

GET /callrail/v3/a/{account_id}/calls.json

**Query Parameters:**

| Parameter | Description |

|-----------|-------------|

| `page` | Page number (default: 1) |

| `per_page` | Results per page (default: 100, max: 250) |

| `date_range` | Preset: `recent`, `today`, `yesterday`, `last_7_days`, `last_30_days`, `this_month`, `last_month` |

| `start_date` | ISO 8601 date (e.g., `2026-02-01T00:00:00-08:00`) |

| `end_date` | ISO 8601 date |

| `company_id` | Filter by company |

| `tracker_id` | Filter by tracker |

| `search` | Search term |

| `fields` | Comma-separated field names to return |

| `sort` | Field to sort by |

| `order` | Sort order: `asc` or `desc` |

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_pages": 1,
  "total_records": 1,
  "calls": [
    {
      "id": "CAL019c46b9fc277a7881e3728fea20869b",
      "answered": false,
      "customer_name": "John Doe",
      "customer_phone_number": "+18886757190",
      "direction": "inbound",
      "duration": 36,
      "recording": "https://api.callrail.com/v3/a/.../recording",
      "recording_duration": 36,
      "start_time": "2026-02-10T00:45:19.781-08:00",
      "tracking_phone_number": "+18017846712",
      "voicemail": true
    }
  ]
}

Get Call

GET /callrail/v3/a/{account_id}/calls/{call_id}.json

Update Call

PUT /callrail/v3/a/{account_id}/calls/{call_id}.json
Content-Type: application/json

{
  "customer_name": "John Smith",
  "note": "Follow up scheduled",
  "lead_status": "good_lead",
  "spam": false
}

**Updatable Fields:**

| Field | Description |

|-------|-------------|

| `customer_name` | Customer's name |

| `note` | Call notes |

| `lead_status` | `good_lead`, `not_a_lead`, `previously_marked_good_lead` |

| `spam` | Mark as spam (boolean) |

| `tag_list` | Array of tag names to apply |

| `value` | Call value (numeric) |

| `append_tags` | Add tags without removing existing |

Call Summary

GET /callrail/v3/a/{account_id}/calls/summary.json

Get aggregated call statistics for a date range.

**Query Parameters:**

| Parameter | Description |

|-----------|-------------|

| `date_range` | Preset date range |

| `start_date` | Start date (ISO 8601) |

| `end_date` | End date (ISO 8601) |

| `group_by` | Group results: `company`, `tracker`, `source`, `medium`, etc. |

**Response:**

{
  "start_date": "2026-02-03T00:00:00-0800",
  "end_date": "2026-02-10T23:59:59-0800",
  "time_zone": "Pacific Time (US & Canada)",
  "total_results": {
    "total_calls": 42
  }
}

Call Timeseries

GET /callrail/v3/a/{account_id}/calls/timeseries.json

Get call data over time for charts and graphs.

**Response:**

{
  "start_date": "2026-02-03T00:00:00-0800",
  "end_date": "2026-02-10T23:59:59-0800",
  "data": [
    {"key": "2026-02-03", "date": "2026-02-03", "total_calls": 5},
    {"key": "2026-02-04", "date": "2026-02-04", "total_calls": 8}
  ]
}

---

Trackers (Tracking Numbers)

List Trackers

GET /callrail/v3/a/{account_id}/trackers.json

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_records": 1,
  "trackers": [
    {
      "id": "TRK019c46b9f18174d68bb8d7985260a11f",
      "name": "Google My Business",
      "type": "source",
      "status": "active",
      "destination_number": "+18019234886",
      "tracking_numbers": ["+18017846712"],
      "sms_supported": true,
      "sms_enabled": true,
      "company": {
        "id": "COM019c46b8a26376a9a4f29671dcdd49e9",
        "name": "My Company"
      },
      "source": {"type": "google_my_business"},
      "call_flow": {
        "type": "basic",
        "recording_enabled": true,
        "destination_number": "+18019234886"
      }
    }
  ]
}

Get Tracker

GET /callrail/v3/a/{account_id}/trackers/{tracker_id}.json

---

Tags

List Tags

GET /callrail/v3/a/{account_id}/tags.json

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_records": 6,
  "tags": [
    {
      "id": 7886733,
      "name": "Schedule requested",
      "tag_level": "account",
      "color": "orange3",
      "background_color": "gray1",
      "company_id": null,
      "status": "enabled"
    },
    {
      "id": 7886728,
      "name": "Opportunity",
      "tag_level": "company",
      "color": "gray1",
      "company_id": "COM019c46b8a26376a9a4f29671dcdd49e9",
      "status": "enabled"
    }
  ]
}

Create Tag

POST /callrail/v3/a/{account_id}/tags.json
Content-Type: application/json

{
  "name": "New Tag",
  "tag_level": "account",
  "color": "blue1"
}

**Tag Levels:**

**Colors:** `gray1`, `blue1`, `blue2`, `green1`, `green2`, `orange1`, `orange2`, `orange3`, `red1`, etc.

Update Tag

PUT /callrail/v3/a/{account_id}/tags/{tag_id}.json
Content-Type: application/json

{
  "name": "Updated Tag Name",
  "color": "green1"
}

Delete Tag

DELETE /callrail/v3/a/{account_id}/tags/{tag_id}.json

---

Users

List Users

GET /callrail/v3/a/{account_id}/users.json

**Response:**

{
  "page": 1,
  "per_page": 100,
  "total_records": 1,
  "users": [
    {
      "id": "USR019c46b8a0557b2e85e5e1c651452509",
      "email": "user@example.com",
      "first_name": "John",
      "last_name": "Doe",
      "name": "John Doe",
      "role": "admin",
      "accepted": true,
      "created_at": "2026-02-10T03:43:50.798-05:00",
      "companies": [
        {"id": "COM...", "name": "My Company"}
      ]
    }
  ]
}

Get User

GET /callrail/v3/a/{account_id}/users/{user_id}.json

---

Integrations

List Integrations

GET /callrail/v3/a/{account_id}/integrations.json?company_id={company_id}

**Note:** `company_id` is required.

---

Notifications

List Notifications

GET /callrail/v3/a/{account_id}/notifications.json

---

Pagination

CallRail uses offset-based pagination:

GET /callrail/v3/a/{account_id}/calls.json?page=2&per_page=50

**Response includes:**

{
  "page": 2,
  "per_page": 50,
  "total_pages": 10,
  "total_records": 487,
  "calls": [...]
}

**Parameters:**

For the calls endpoint, you can also use relative pagination:

GET /callrail/v3/a/{account_id}/calls.json?relative_pagination=true

This returns `next_page` URL and `has_next_page` boolean for efficient pagination of large datasets.

Code Examples

JavaScript

const response = await fetch(
  'https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json',
  {
    headers: {
      'Authorization': `Bearer ${process.env.MATON_API_KEY}`
    }
  }
);
const data = await response.json();
console.log(data.calls);

Python

import os
import requests

response = requests.get(
    'https://gateway.maton.ai/callrail/v3/a/{account_id}/calls.json',
    headers={'Authorization': f'Bearer {os.environ["MATON_API_KEY"]}'},
    params={'per_page': 50, 'date_range': 'last_30_days'}
)
data = response.json()
for call in data['calls']:
    print(f"{call['customer_name']}: {call['duration']}s")

Rate Limits

| Endpoint Type | Hourly Limit | Daily Limit |

|--------------|--------------|-------------|

| General API | 1,000 | 10,000 |

| SMS Send | 150 | 1,000 |

| Outbound Calls | 100 | 2,000 |

Exceeding limits returns HTTP 429. Implement exponential backoff for retries.

Notes

Error Handling

| Status | Meaning |

|--------|---------|

| 400 | Bad request or missing required parameter |

| 401 | Invalid or missing Maton API key |

| 403 | Forbidden - insufficient permissions |

| 404 | Resource not found |

| 422 | Unprocessable entity |

| 429 | Rate limited |

| 500 | Internal server error |

| 503 | Service unavailable |

Troubleshooting: API Key Issues

1. Check that the `MATON_API_KEY` environment variable is set:

echo $MATON_API_KEY

2. Verify the API key is valid by listing connections:

python <<'EOF'
import urllib.request, os, json
req = urllib.request.Request('https://ctrl.maton.ai/connections')
req.add_header('Authorization', f'Bearer {os.environ["MATON_API_KEY"]}')
print(json.dumps(json.load(urllib.request.urlopen(req)), indent=2))
EOF

Troubleshooting: Invalid App Name

1. Ensure your URL path starts with `callrail`. For example:

Resources